General Manager
Xepto Computing, Inc.
March 2009 – September 2009 · National Capital Region, Philippines
- Managed startup operations and developed offerings around thin client computer hardware.
Director for Research and Development
Pultorak & Associates, Ltd.
2005 – 2008 · United States, Philippines
- Contributed to the achievement of $1.8m revenue in 2007
- Provided full-time management for R&D operations in Manila and oversaw IT infrastructure to support client engagements.
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- Managed the development of all certified ITIL courseware offerings.
- Helped re-establish the firm into one of the leading second-tier provider of ITIL training and consulting services in the US, landing a preferred vendor status in Microsoft
- Client projects: Microsoft employee on-boarding program, Microsoft Service Management Assessment Tool, Microsoft Operations Framework - Service Management Assessment and Service Improvement Project.
Managing Consultant
TechFactors Incorporated
February 2005 – April 2005 · Philippines
- Part-time operations manager
- Ensured urgent completion of courseware books and multimedia assets.
Senior Consultant
Bayantel Telecommunications
July 2004 – October 2004
- Provided operational management for three sections of the IT department.
- Resolved performance and reliability issues for the Microsoft Exchange email infrastructure
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- Deployed a new helpdesk and project management application
Entrepreneur in Residence
Narra Venture Capital
February 2004 – June 2004 · Philippines
- Conducted due-diligence for a potential technology investments.
- Evaluated pitches and participated in venture-capital and startup events.
Co-founder, CEO and CIO
Philippine and Scandinavian IT Services, Inc.
July 2001 – December 2003 · Philippines, Denmark
- Launched one of the first outsourcing company on dynamic websites using custom-built CMS running on PHP.
- Established and managed company operations.
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- Clients: Danish Foreign Ministry in the Philippines website, CC-Jensen Denmark, Harriskern Enterprise Computing Institute
Co-founder, President and CIO
AKAsia Services Corporation
July 1996 – July 2001 · Philippines
- Achieved over $1m in annual revenues, with over 1,500 corporate clients in the Philippines.
- Established one of the first VAS in the Philippines.
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- Pioneered high-volume fax-over-the-internet services in partnership with FaxSav / Mail.com.
- Managed back-office operations and developed IT infrastructure for client billing, customer service, and sales management.
Services Specialist, Services Marketing Representative
IBM Philippines
October 1990 – July 1996 · Philippines
- Developed and sold new services offerings around IT systems management.
- Performed hardware support and maintenance of mainframe computer systems.
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- Clients: McDonald's Philippines, Bangko Central ng Pilipinas
- Awards: Chairman's Award, several Sales and Services awards